Language
in Brazil
Language is one of the strongest elements of
Brazil's national unity. Portuguese is spoken by nearly 100 percent of the
population. The only exceptions are some members of Amerindian groups and
pockets of immigrants, primarily from Japan and South Korea, who have not yet
learned Portuguese. The principal families of Indian languages are Tupí,
Arawak, Carib, and Gê.
There is about as much difference between the
Portuguese spoken in Brazil and that spoken in Portugal as between the English
spoken in the United States and that spoken in the United Kingdom. Within
Brazil, there are no dialects of Portuguese, but only moderate regional
variation in accent, vocabulary, and use of personal nouns, pronouns, and verb
conjugations. Variations tend to diminish as a result of mass media, especially
national television networks that are viewed by the majority of Brazilians.
Brazilian
Society & Culture
Brazilian
Diversity
Brazil is a mixture of races and ethnicities,
resulting in rich diversity.
. Many original Portuguese settlers married
native women, which created a new race, called 'mestizos'.
. 'Mulattoes' are descendents of the
Portuguese and African slaves.
. Slavery was abolished in 1888, creating over
time a further blurring of racial lines.
. Unlike many other Latin American countries
where there is a distinct Indian population, Brazilians have intermarried to
the point that it sometimes seems that almost everyone has a combination of
European, African and indigenous ancestry. Brazilian Family Values
. The family is the foundation of the social
structure and forms the basis of stability for most people.
. Families tend to be large (although family
size has been diminishing in recent years) and the extended family is quite
close.
. The individual derives a social network and
assistance in times of need from the family.
. Nepotism is considered a positive thing,
since it implies that employing people one knows and trusts is of primary
importance.
The Brazilian Class System
. Despite the mixing of ethnicities, there is
a class system in Brazil.
. Few Brazilians could be described as racist,
although social discrimination on the basis of skin colour is a daily
occurrence.
. In general, people with darker brown skin
are economically and socially disadvantaged.
. The middle and upper classes often have only
brief interaction with the lower classes - usually maids, drivers, etc.
. Class is determined by economic status and
skin colour.
. There is a great disparity in wage differentials--and
therefore lifestyle and social aspirations--among the different classes
. Although women make up 40% of the Brazilian
workforce, they are typically found in lower paid jobs such as teaching,
administrative support, and nursing.
. The 1988 constitution prohibits
discrimination against women, but inequities still exist. The one place where
women are achieving equality is in the government.
Etiquette and Customs in Brazil Meeting
Etiquette
. Men shake hands when greeting one another, while
maintaining steady eye contact.
. Women generally kiss each other, starting
with the left and alternating cheeks.
. Hugging and backslapping are common
greetings among Brazilian friends.
. If a woman wishes to shake hands with a man,
she should extend her hand first.
Gift
Giving Etiquette
. If invited to a Brazilian's house, bring the
hostess flowers or a small gift.
. Orchids are considered a very nice gift, but
avoid purple ones.
. Avoid giving anything purple or black as
these are mourning colours.
. Handkerchiefs are also associated with
funerals, so they do not make good gifts.
. Gifts are opened when received.
Dining
Etiquette
If you are invited to a Brazilian's house:
. Arrive at least 30 minutes late if the
invitation is for dinner.
. Arrive up to an hour late for a party or
large gathering.
. Brazilians dress with a flair and judge
others on their appearance. Casual dress is more formal than in many other
countries. Always dress elegantly and err on the side of over-dressing rather
than under- dressing.
. If you did not bring a gift to the hostess,
flowers the next day are always appreciated.
Business
Etiquette and Protocol in Brazil
Relationships
& Communication
Brazilians need to know who they are doing
business with before they can work effectively.
. Brazilians prefer face-to-face meetings to
written communication as it allows them to know the person with whom they are
doing business.
. The individual they deal with is more
important than the company.
. Since this is a group culture, it is
important that you do not do anything to embarrass a Brazilian.
.
Criticizing an individual causes that person to lose face with the
others in the meeting.
. The person making the criticism also loses
face, as they have disobeyed the unwritten rule.
. Communication is often informal and does not
rely on strict rules of protocol. Anyone who feels they have something to say
will generally add their opinion.
. It is considered acceptable to interrupt
someone who is speaking.
. Face-to-face, oral communication is
preferred over written communication. At the same time, when it comes to
business agreements, Brazilians insist on drawing up detailed legal contracts.
Business Negotiation
. Expect questions about your company since
Brazilians are more comfortable doing business with people and companies they
know.
. Wait for your Brazilian colleagues to raise
the business subject. Never rush the relationship- building time.
. Brazilians take time when negotiating. Do
not rush them or appear impatient.
. Expect a great deal of time to be spent
reviewing details.
. Often the people you negotiate with will not
have decision-making authority.
. It is advisable to hire a translator if your
Portuguese is not fluent.
. Use local lawyers and accountants for
negotiations. Brazilians resent an outside legal presence.
. Brazilian business is hierarchical.
Decisions are made by the highest-ranking person.
. Brazilians negotiate with people not
companies. Do not change your negotiating team or you may have to start over
from the beginning.
Business
Meeting Etiquette
. Business appointments are required and can
often be scheduled on short notice; however, it is best to make them 2 to 3
weeks in advance.
. Confirm the meeting in writing. It is not
uncommon for appointments to be cancelled or changed at the last minute.
. In Sao Paulo and Brasilia it is important to
arrive on time for meetings. In Rio de Janeiro and other cities it is
acceptable to arrive a few minutes late for a meeting.
. Do not appear impatient if you are kept
waiting. Brazilians see time as something outside their control and the demands
of relationships takes precedence over adhering to a strict schedule.
. Meetings are generally rather informal.
. Expect to be interrupted while you are
speaking or making a presentation.
. Avoid confrontations. Do not appear
frustrated with your Brazilian colleagues.
Dress
Etiquette
. Brazilians pride themselves on dressing
well.
. Men should wear conservative, dark coloured
business suits. Three-piece suits typically indicate that someone is an executive.
. Women should wear suits or dresses that are
elegant and feminine with good quality accessories. Manicures are expected.
Business
Cards
. Business cards are exchanged during
introductions with everyone at a meeting.
. It is advisable, although not required, to
have the other side of your business card translated into Portuguese.
. Present your business card with the
Portuguese side facing the recipient.
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